FAQ

WHEN WILL MY ORDER SHIP OUT? 

ORDERS WILL TYPICALLY BE FULFILLED WITHIN 3-5 BUSINESS DAYS AND THEN SHIPPED FROM OUR WAREHOUSE. SHIPPING TIMES VARY BY LOCATION. 

  

CAN I RETURN THE PRODUCT?

YES! PLEASE SEE OUR RETURN POLICY. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.

 

HOW CAN I CONTACT YOU IF I DON’T GET MY ORDER?

PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT MERCH@PERONIUSA.COM(External, will open a new e-mail creation window), AND WE WILL DO OUR BEST TO ASSIST IN MAKING CLAIMS WITH SHIPPING CARRIERS IF NEEDED. NOTE: We are not responsible for shipping carrier delays or for stolen packages.

 

CAN I ORDER FROM OUTSIDE THE USA?

WE CAN ONLY SHIP TO THE 50 UNITED STATES. UNFORTUNATELY, WE CANNOT SHIP OUTSIDE OF THE USA OR TO OTHER U.S. TERRITORIES.